Shipping

SHIPPING IMPACT

Being a sustainable platform, we contribute to a responsible system with our Partner Brands to minimize carbon footprint emissions. Our Partner Brands have worked their best to reduce their impact across supply chain in the materials they use, processing, water use, chemical management, etc. that take up over 90% of their carbon footprint.

In order to reduce impact of over-production, we use a drop shipment model. All our Partner Brands ship your orders directly from their studios or storage to reduce excess stock, excess packaging and excess air and land miles.Therefore, multi-item orders may ship in separate parcels.

We are working hard to find the best way to offset the carbon footprint caused by our platform and will announce this later in the year.

 

SHIPPING

Orders will be processed within 2 working days after order placement except for Kilomet 109*.

For Hong Kong customers, orders sent from local Hong Kong brands will arrive at your doorstep within 2-3 working days and within 4-15 working days for orders sent from international brands.

For International customers, orders sent from Hong Kong brands will arrive at your doorstep within 7-15 working days and within 4-15 working days for orders sent from international brands unless specified below.

Transporting times are in estimates only for there may be unforeseen delays from time to time, especially with global logistics delays due to recent Covid-19 situation.

Most of our Partner Brands are start-ups or independent companies which cannot cover all shipment costs. Please refer to the shipment threshold of our Partner Brands below or on each product page. Shipment costs for each brand will be shown at the checkout.

1 PEOPLE – free shipments to all over the world.

ACBC – for shipments to Hong Kong and the rest of the world: HK$190 / US$25 / £18 will be charged for purchases below HK$1050 / US$135 / £98 and free shipment for purchases above this amount. Orders from Europe: free shipping for purchases over €79 and €7 will be charged for purchases below €79.

ANGUS TSUI, EMERA, EMPRESS, LXMI and ORGAID – free local Hong Kong delivery. We're sorry. We are currently unable to accept orders that are shipped to destinations outside Hong Kong. We apologize for any inconvenience.

BELO – orders from Hong Kong and the rest of the world will be sent via Royal Mail. A flat shipping cost of HK$230 / US$30 will be charged for accessories and HK$340 / US$ 44 for bags. A flat shipping cost of £10 / €12 for orders within Europe and will be sent by Royal Mail. Orders will be sent by second class Royal Mail shipments at £2.99 for UK addresses for purchases below £50 and free shipping for purchases over £50.

CARLOTHA RAY - a flat shipping cost of HK$285/ €30 / US$37 will be charged for orders from Hong Kong and Asia, US$49 for orders from Australia & New Zealand and US$43 for orders from US & Canada. Shipping fees for orders from Europe and UK will vary from €10 to €20 which will be calculated at checkout.

CASC8 - for shipment outside of Europe, there will be a flat shipping cost of HK$285 / US$37 / £27. Free delivery on all shipments within Europe.

COMFORT ZONE – provides free delivery for local Hong Kong shipments for purchases over HK$300 and will charge HK$30 as delivery cost if the order amount is below HK$300. For international orders, free shipping for purchases amount exceeds €150 / US$183 / £130. A shipping fee of €20 / US$25 / £18 will be charged for purchases below the mentioned amounts.

EMECO and NOMA – only orders from HONG KONG are accepted.  Delivery charge varies due to different sizes, weights and COVID restricted measures.  Please contact info@100percent.live for details.

We're sorry. We are currently unable to accept orders that are shipped to destinations outside Hong Kong. We apologize for any inconvenience.

GOOD DAYS – free local Hong Kong and Macau delivery for orders above HK$ 800. HK$30 shipping cost will be charged otherwise. For orders from the rest of Asia, free delivery will be offered for purchases above HK$1200 / US$ 155. Otherwise, a shipping cost of HK$50 / US$7 will be charged. For orders from Europe, UK and Australia, free delivery will be offered for purchases above HK$1500 / €160 / £140 / AUD 260 and otherwise, a shipping cost of HK$ 150 / €16 / £14 / AUD 26 will be charged.

HARAM – free shipping for purchases exceeds HK$4750 / €500 / US$ 609 / £440. For purchases below this amount, the shipping cost will be HK$240 / €25 / US$31 / £22.

K!BO - free local Hong Kong and Macau delivery for orders above HK$800. A HK$50 shipment cost will be charged otherwise. Free delivery for rest of Asia orders above HK$1300 / US$167 and a shipment cost of HK$150 / US$20 will be charged otherwise. Free delivery for the rest of the world for orders above HK$1800 / US$231 / €200 / £168.Otherwise, a shipping cost of HK$250 / US$32 / €27 / £23 will be charged.

KAHOKO – only orders from HONG KONG are accepted.   Delivery charge varies due to different sizes, weights and COVID restricted measures.  Please contact info@100percent.live for details.

KILOMET 109 A flat-rate shipping charge of HK$275 / US$ 35 for orders from Hong Kong and within Asia.  Shipping charge will be HK$350 / US$ 45 for orders from the rest of the world.  Free shipping via EMS on all Vietnam orders. 

LE ROUGE FRANCAIS / TERRE DE MARS – a shipping cost of HK$190 / €20 / US$25 / £18 will be charged for purchases below HK$480 / €50 / US$61 / £44. For purchases between this amount and below HK$950 / €100 / US$122 / £88, a shipping cost of HK$95 / €10 / US$12 / £9 will be charged instead. Free shipping for purchases above HK$950 / €100 / US$122 / £88.

LOESIA – a flat rate shipping charge of HK$48 / US$6 / €5 / £4.5 for purchases below HK$950 / US$122 / €100 / £88 and orders will be sent by La Poste. Free shipping for purchases above this amount. For orders within France, a shipping cost of €2.5 will be charged for purchases below €45 and free delivery for purchases above this amount.

LOVE FROM BLUE – free local Hong Kong delivery for orders above HK$2000, and a HK$40 shipping cost will be charged otherwise. A flat shipping cost of HK$150 / US$20 / €16 / £14 will be charged on all purchases from the rest of the world.

MĀZŬ RESORTWEAR - free shipments to all over the world.

QUERCIABELLA – free local Hong Kong delivery for orders above HK$1500, and a HK$250 shipping cost will be charged otherwise. We're sorry. We are currently unable to accept orders that are shipped to destinations outside Hong Kong. We apologize for any inconvenience.

NIIN – free local Hong Kong delivery. For purchases from Asia and the rest of the world, free delivery will be offered for purchases above HK$800 / US$103 / €85 / £74. Otherwise, a shipping cost of HK$150 / US$20 / €16 / £14 will be charged for purchases from Asia while HK$200 / US$26 / €22 / £19 will be charged for orders from the rest of the world.

PEERIE TEA free local Hong Kong delivery for orders above HK$300, and a HK$30 shipping cost will be charged otherwise. For international deliveries, due to delivery charge varies with different weights and with different countries' policies, please contact info@100percent.live for shipping cost.

ROU SO – free local Hong Kong delivery for orders above HK$1170, and a HK$40 shipping cost will be charged otherwise. For international shipping, free delivery will be offered for purchases above HK$1560 / US$200 / €170 / £145. For all other international purchases, a shipping cost of HK$195 / US$25 / €22 / £18 will be charged.

SEA CHANGE - free local Hong Kong delivery and only orders from HONG KONG are accepted.

After you have placed your order, you will receive an order confirmation from us via email. Once your order has been shipped, you will receive an additional email notification with an updated tracking number.

All our Partner Brands ship your orders directly from their studios or storage in order to reduce excess stock, excess packaging and excess air and land miles. Therefore, multi-item orders may ship in separate parcels.

If the product is a pre-made or made-to-order item, the delivery time may vary. You would be informed of the expected delivery time when you place the order.

Please note that all items shown on the website are in Hong Kong Dollars. However, you may see prices appear in your local currency for ease of international shopping. Therefore, thresholds for FREE shipping are based on Hong Kong Dollars and are stated above in other currencies as an estimate based on a spot exchange rate.

*All Kilomet 109 products are hand-made with limited stock. If the ordered piece is out of stock, Kilomet 109 will produce it on-demand and therefore will take a few more days to fulfil the order.

 

STOCK DISCREPANCIES / SOLD OUT ITEMS

Please note that as we are a marketplace working with independent brands, sometimes we cannot keep up with all the demand and sell-out items before updating our website.

If your order is out-of-stock, 100Percent will be in touch to let you know. We apologize in advance for any inconvenience caused.

 

DUTIES & TAXES

As the recipient of the order, customers are responsible for any import duties or taxes incurred on all purchases. Unfortunately, we are unable to advise on the exact taxing amount. We recommend you to contact your local tax authority or customs office before placing an order if necessary.